Health care accreditation is a comprehensive and rigorous process that requires documented and operational evidence of compliance with numerous organizational standards and practices that pertain to quality and safety, including system performance, governance, patient safety, emergency medical performance measurement and risk prevention planning.
The survey team that assessed BCEHS, which was made up of seven health care and emergency medical services professionals from accredited health care organizations, spent one week examining 59 BCEHS sites across the province and evaluating BCEHS against national standards.
“Front-line paramedics, dispatchers and staff at all levels of BCEHS work incredibly hard to provide their patients with services that are safe, effective and of the highest quality,” said Health Minister Terry Lake. “I congratulate BCEHS for a demonstrated commitment to quality, achieving a positive result in their first-ever accreditation survey.”
Accreditation Canada’s final report indicated that BCEHS met 88 percent of all criteria and 88 percent of their high-priority criteria.
Some of the strengths noted by Accreditation Canada in its report:
- Excellence in care at the practitioner and patient level
- Focused effort on quality improvement, including the implementation of LEAN processes to improve patient transfers
- Leading edge, well-established and respected Infant Transport Team (ITT)
- Strong integration with the Provincial Health Services Authority (PHSA)
“This accreditation award is a real testament to the fact that BCEHS puts patients first by making quality and safety a priority every day,” said BCEHS board chair Wynne Powell. “Accreditation touches the entire organization and BCEHS will now use these results to focus on continuous quality improvement that benefits both patients and staff.”
“Becoming accredited is an important step in our integration into the health care system,” said BCEHS Executive Vice President Linda Lupini. “Accreditation reinforces that BCEHS is an organization that is filled with passionate and hardworking professionals who love what they do, and do it extremely well.”
BC Emergency Health Services (BCHES) is responsible for the delivery and governance of pre-hospital emergency medical care and inter-facility patient transfer services through the BC Ambulance Service and the BC Patient Transfer Network. BCEHS is supported by the Provincial Health Services Authority (PHSA).