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The highly-trained front-line paramedics and dispatchers at BC Emergency Health Services (BCEHS) provide pre-hospital emergency services and inter-facility patient transfers throughout the province.

National and international recognition

  • BCEHS was recognized for excellence by Accreditation Canada in 2015. This was the organization’s first time in the health service accreditation program, it met 88 per cent of all criteria. One of the strengths noted by Accreditation Canada was excellence in care at the practitioner and patient level.
  • BCEHS has the only critical care paramedic team in the world that provides emergency care to three distinct patient groups: pediatric, neo-natal and high-risk obstetric patients. Known as the Infant Transport Team, this highly trained group of paramedics provide care while en route to hospitals throughout BC, other parts of Canada, and the United States. The team marked 40 years of service in 2016.

National first

  • BC is the first province in Canada to implement a province-wide community paramedicine program. There are currently more than 100 community paramedics working in rural communities around the province, helping local health-care providers care for patients with chronic and complex health issues.

Leading practice

  • BC is among North America’s best when it comes to survival rates for patients who call for an ambulance after a cardiac arrest. In a US and Canadian study, BC’s survival rate of 14 per cent was second only to Seattle, at 16 per cent. BCEHS, together with its health care partners, nearly doubled the rate of survival during a 10-year period, by implementing evidenced-based best practices and improving the following:
    • CPR and airway management techniques
    • Medication protocols by paramedics
    • Telephone coaching of CPR techniques to bystanders by BCEHS dispatch staff
SOURCE: Accomplishments ( )
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