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2018 Highlights

  • At the 2018 BC Health Care Awards, BC Emergency Health Services received an Award of Merit in the category of Collaborative Solutions for its Fraser Health regional strategy for reducing ambulance turnaround times at hospital emergency departments.
  • As part of an initiative to reduce its carbon footprint BCEHS introduced the first hybrid ambulance into its service on July 17, 2018
  • As part of the three-year BCEHS Action Plan, we added more paramedics, dispatch centre staff and ambulances; and we continue to increase resources where they are needed most. Between July 2017 and January 2019, we added a total of 119 full-time and part-time paramedic positions. We also added 20 new paramedic specialists; 20 additional dispatch positions; a director of paramedic practice; and three paramedic practice leaders; and we added 10 ambulances; 29 vehicles for community paramedics; and six vehicles for paramedic specialists.
  • With night-vision imaging technology aboard three of its air ambulance helicopters, BC Emergency Health Services (BCEHS) is now able to reach more patients safely. The installation and necessary flight crew training is the result of an agreement reached in 2017 between BCEHS and its primary helicopter service provider, Helijet International. A fourth BCEHS air ambulance helicopter is based in Kamloops, and will be equipped to provide night vision flight operations later this year.
  • A new process for dispatching paramedics, ambulances and other resources called the Clinical Response Model was introduced on May 30, 2018. This internationally-recognized system is getting paramedics and first responder partner agencies to the most life-threatening calls faster, while at the same time improving the experience for patients who don’t require transport to hospital.
  • BCEHS is the first paramedic organization in Canada to offer the uniform Pride Pin. The pin, which fuses the colours of the pride rainbow flag with the internationally recognized Star of Life, is available to any BCEHS employee who requests it to wear on the right side pocket of their uniform. Our hope is that seeing the pin will help patients who identify as LGBTQ2S+ to feel confident that they will be respected, supported and safe while under our care.
  • BCEHS officially launched the BCEHS Handbook iPhone app for paramedics in April 2018. The app helps highly mobile paramedics easily retrieve important, up-to-date clinical information and treatment guidelines. This tool is available publicly in the Apple store to encourage best practice in paramedicine across the country. A version of the app for Android devices is currently in development. Originally created by paramedic Andrew Mills, the app was further developed by BCEHS clinical and IMIT staff.
  • In June 2018, BCEHS held free sessions across the province for members of the public to learn hands-only CPR and how to use an AED. Over 40 communities took part, from Anahim to Wells, including a large drop-in session at Vancouver's Robson Square.
  • Paramedic Glenn Braithwaite, a district supervisor for BC Emergency Health Services, received a Gold Apple Award in the category of Health Care Hero and the Provincial Health Care Hero award at the 2018 BC Health Care Awards. Glenn received the award for “his outstanding commitment to patients, colleagues and the broader community, and truly heroic actions.”
  • BCEHS paramedic practice educator and critical care paramedic Rob Schlamp won the Outstanding EMS Leadership Award of Excellence at the Canadian Resuscitation Outcomes Consortium (Can-ROC) National Assembly in Toronto in May 2018. Schlamp was honoured for his creative solutions that removed barriers to the implementation of the Pre-hospital Tranexamic Acid for Traumatic Brain Injury Study (also known as the TXA study) in BC.
  • Team Canada. comprised of BCEHS paramedics Gene Benoit, Alex Mattes, Stuart Myers and Ron VanHouten, won the gold medal in its division at the 22nd Rallye Rejviz International Medical Rescue Competition in the Czech Republic, in May 2018.
  • Linda Lupini, executive vice president of BC Emergency Health Services, was recognized as a YWCA Women of Distinction Award nominee in the Public Service category. Linda was nominated for her work to improve the mental and physical wellness of BCEHS employees, and to improve the response to patients who call 911.
  • In early 2018, BCEHS launched PulsePoint - a smartphone app that crowd-sources help for sudden cardiac arrest. When a cardiac arrest is reported through 9-1-1, BCEHS dispatchers can send the location to people within a short walking distance. Users of the app, who have verified they have hands-only cardiopulmonary resuscitation (CPR) training, can then attend the patient and begin CPR while paramedics are en route. By linking with PulsePoint, BCEHS is the first paramedic organization in Canada to have this public notification service province-wide.

SOURCE: 2018 Highlights ( )
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