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Patient Experience Framework

At BCEHS, we are committed to high-quality care for patients and their families throughout B.C.
Working together, our goal is to ensure that the voices of those who use and care about our services are heard at every level of our system. 

Our commitment to person- and family-centred care means taking collaborative approaches and fostering partnership between individuals, families and health care service providers by shifting culture, improving clinical practice and building stronger relationships and networks.
Learn more about the BCEHS Patient Experience Framework at:


SOURCE: Patient Experience Framework ( )
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