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Thank a Paramedic, Dispatcher or Call Taker

​​​​Medical emergencies can happen in the blink of an eye. Here is your chance to thank a BCEHS staff member who made a difference in yo​ur life, or the life of someone you love.​​

Please note: This form is not intended for the purposes of submitting a formal complaint. Please see the Compliment​s & Complaints page for more information.​

 

 

Lois1921LoisI want to thank Kelowna paramedics Graham and Anthony, who helped my dad at home and took him to emergency. They were professional, efficient, kind, and thorough. This made the check-in process for my father at the emergency department much smoother and faster given his pain and shortness of breath. This was our first time using the ambulance service, and the experience was 10/10. Thank you.11/03/2024 7:02:01 PM
Jennifer Glen - Vernon Downtown Mental Health and Substance Use1920Jennifer Glen - Vernon Downtown Mental Health and Substance UseThe Vernon Downtown Mental Health and Substance Use (MHSU) clinic would like to thank the Vernon BCEHS paramedics for the professionalism, compassion, and care they show individuals struggling with the effects of the toxic drug supply. Each paramedic who has worked with us to support individuals has been a stellar example of providing judgement-free, client-centred care with compassion. We appreciate all you do! Thank you.08/03/2024 9:12:29 PM
Fay1919FayThank you to the two paramedics who came February 8 when our mom needed medical attention while baking bread. They put us all at ease and even popped in to check on her later in their shift.02/03/2024 7:46:01 PM
Anonymous1918AnonymousI want to put in a good word for the paramedic I saw when I was in the emergency room last month. It was my first time there and seeing him be so kind and understanding eased my anxiety. 01/03/2024 7:47:14 PM
Cindy1917CindyThis message is a little late, but as they say... In late May 2023, two paramedics were dispatched to our home. They were kind and compassionate, especially considering the nature of the medical circumstances. They made my husband comfortable and were kind to me while I provided them the details. I just want them to know that they are greatly appreciated. 28/02/2024 11:13:59 PM
Heather1916HeatherI want to thank Em and her partner for taking my little guy to hospital with appendicitis on the morning of February 25. As a result of her communication at triage and her willingness to listen to my concerns, we avoided a long wait, and he was treated and in a bed very quickly in an overflowing emergency room. He was seen quickly and taken to the operating room that evening. He is now at home recovering.28/02/2024 6:41:50 PM
Sonia1915SoniaHuge thanks and gratitude! On February 7, I fell hard on Estevan Avenue in Victoria. Extreme pain!!! Two amazing paramedics arrived and were so professional and, equally important, so very kind. They made me feel safe as they gently immobilized my arm and somehow got me into the ambulance. They stayed by my side in the emergency room, gave me warm blankets, and "just were there" for me. So much appreciation!!!23/02/2024 5:28:09 PM
Romel1914RomelMy thanks to the call taker, dispatcher and paramedic who attended to me on February 17 in Richmond. I had a heart attack. The 9-1-1 operators gave lifesaving instructions to my wife, and the paramedics arrived in less than five minutes and took me to the hospital in record time. In the worst moment of my life, I received the best care! Grateful!23/02/2024 1:05:19 AM
Anonymous1913AnonymousA big thank you to James and Spencer of South Richmond 269 for the assistance they provided me after I fell on the ice and fractured my patella. They were kind, friendly and calm. They treated me like a person, I felt genuinely heard and cared for and, because of this, they were able to alleviate much of my fear and anxiety. They are a blessing to anyone who needs to call on their services.17/02/2024 2:02:51 AM

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