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Thank a Paramedic, Dispatcher or Call Taker

​​​​Medical emergencies can happen in the blink of an eye. Here is your chance to thank a BCEHS staff member who made a difference in yo​ur life, or the life of someone you love.​​

Please note: This form is not intended for the purposes of submitting a formal complaint. Please see the Compliment​s & Complaints page for more information.​



Cindy1917CindyThis message is a little late, but as they say... In late May 2023, two paramedics were dispatched to our home. They were kind and compassionate, especially considering the nature of the medical circumstances. They made my husband comfortable and were kind to me while I provided them the details. I just want them to know that they are greatly appreciated. 28/02/2024 11:13:59 PM
Heather1916HeatherI want to thank Em and her partner for taking my little guy to hospital with appendicitis on the morning of February 25. As a result of her communication at triage and her willingness to listen to my concerns, we avoided a long wait, and he was treated and in a bed very quickly in an overflowing emergency room. He was seen quickly and taken to the operating room that evening. He is now at home recovering.28/02/2024 6:41:50 PM
Sonia1915SoniaHuge thanks and gratitude! On February 7, I fell hard on Estevan Avenue in Victoria. Extreme pain!!! Two amazing paramedics arrived and were so professional and, equally important, so very kind. They made me feel safe as they gently immobilized my arm and somehow got me into the ambulance. They stayed by my side in the emergency room, gave me warm blankets, and "just were there" for me. So much appreciation!!!23/02/2024 5:28:09 PM
Romel1914RomelMy thanks to the call taker, dispatcher and paramedic who attended to me on February 17 in Richmond. I had a heart attack. The 9-1-1 operators gave lifesaving instructions to my wife, and the paramedics arrived in less than five minutes and took me to the hospital in record time. In the worst moment of my life, I received the best care! Grateful!23/02/2024 1:05:19 AM
Anonymous1913AnonymousA big thank you to James and Spencer of South Richmond 269 for the assistance they provided me after I fell on the ice and fractured my patella. They were kind, friendly and calm. They treated me like a person, I felt genuinely heard and cared for and, because of this, they were able to alleviate much of my fear and anxiety. They are a blessing to anyone who needs to call on their services.17/02/2024 2:02:51 AM
Anonymous1912AnonymousI wanted to thank paramedics Sarah and Janessa at Surrey Memorial for help with my broken ankle. I drove myself in, but Sarah happened to be at the entrance and parked my car for me. They took me around the hospital in a wheelchair since I had never been in before, and Janessa offered me a sticker as well. They made a very unknown situation so comfortable! I couldn't have asked for better help! 16/02/2024 2:18:46 PM
Andrea1911AndreaWe want to thank the paramedics who took my sister to hospital on February 13, 2024. She has autism and severe anxiety, and they were amazing with her. We appreciate their kindness and patience so much. 15/02/2024 3:25:43 AM
Anonymous1910AnonymousI want to thank the paramedics who attended when I was having health issues four years ago. They were so awesome and nice to talk to. Kamloops paramedics deserve a pat on the back for their dedication to their job, good hearts, and ears. Thank you, Kamloops paramedics!13/02/2024 6:05:55 AM
Colleen1909ColleenDue to compromised illnesses in our family the last three years (cancer, ageing parents), we want to thank BCEHS for their prompt, calm and professional approach when we have had to call for service. As a society, we need to recognize the warriors among us. Thank you.11/02/2024 12:01:22 AM

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