Skip to main content

FAQs

Ambulance Service fees are often covered by private medical insurance, however the recipient of service still remains liable for payment of fees directly. Please ensure you pay your ambulance bills directly and then seek reimbursement from your insurer. If you require a receipt, check the receipt box shown on the bill stub.

 

If ICBC agreed to pay for BC Ambulance Service bills as part of an accepted ICBC claim that has been filed, then forward this bill to the ICBC claims adjuster for payment direct.

 

If you have received a bill and believe you should be exempt due to being a recipient of Premium Assistance, Income Assistance, or a client of the Department of Veteran Affairs (DVA) or Indigenous and Northern Affairs Canada,  then please contact us immediately with your client or status number details.

 

If this bill is as a result of an accident at work please contact us so we can confirm whether the bill should be amended and sent to your employer. If this is a bill for ambulance transports which have occurred following a work-related injury and is part of an accepted WorkSafeBC claim, then contact us with your claim number so we can re-issue the bill to WorkSafeBC.

 

If you wish to dispute or appeal this invoice then please review the Appeals Process page. If you require further information on our appeals procedure, please call BC Ambulance Service Billing at 250-356-0052 or toll free at 1-800-665-7199.


BC Ambulance Service billing representatives are available to assist you Monday to Friday, 9:00 am to 4:00 pm excluding statutory holidays.

 

SOURCE: FAQs ( )
Page printed: . Unofficial document if printed. Please refer to SOURCE for latest information.

Copyright © BC Emergency Health Services. All Rights Reserved.

    Copyright © 2017 Provincial Health Services Authority.