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Emergency Medical Dispatchers will have the following skills and abilities:

  • Strong problem solving skills; approach problems and decisions methodically
  • Critical thinking; demonstrate the use of sound judgement when making decisions
  • Adapt quickly in a dynamic, fast paced environment
  • Multi-tasking; ability to prioritize multiple competing tasks
  • Readily assume a leadership role
  • Help foster a team atmosphere in the workplace
  • Team player; communicate and actively build relationships with colleagues 
  • Be comfortable with healthy conflict, and support/manage differences of opinions
  • Emotional resilience; keep emotions in perspective
SOURCE: Competencies ( )
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