BC Emergency Health Services (BCEHS), formerly the Emergency and Health Services Commission (EHSC), is supported by the Provincial Health Services Authority. BCEHS will continue with a mandate of providing provincial ambulance and emergency health services under the Emergency Health Services Act.
BCEHS is currently responsible for two operating entities:
Providing emergency health services and ambulance services throughout the province of British Columbia.
Responsible for planning and coordination of all inter-facility patient transfers.
BCEHS is comprised of an Operations Division and a Corporate Services Division.
The operations division includes BCAS’s Metro and Rural Operations, as well as Service Delivery (Dispatch) and Provincial Programs. Provincial Programs is comprised of those operations that cross all BCAS regions including Provincial Scheduling, the Emergency Management Office, Fleet Operations and the Air Ambulance program. The Operations Division is responsible for providing the management and oversight necessary to support the provision of high quality and timely patient care to the people of British Columbia.
This area is responsible for ground operations in the metropolitan areas of the province, Metro Vancouver and the Capital Regional District on South Vancouver Island.
This area is responsible for ground operations in all areas of the province outside of the Metro Operations. This is a large geographical area encompassing some portion of every health authority.
Dispatch Operations includes three regional Dispatch Operations Centres: Kamloops Dispatch Operations Centre, Vancouver Dispatch Operations Centre and Victoria Dispatch Operations Centre, as well as a dispatch training, development and quality improvement department. Together the three Dispatch Operation Centres assess and dispatch all ambulance and air ambulance requests across the province.
This operational area is responsible for specialty services for the province as well as operational services supporting the other areas. These include the specialty teams of Critical Care Transport and Infant Transport, Emergency Management, Provincial Logistics (including Special Event Operations), Provincial Scheduling, Aviation Services, and Fleet Services.
The Corporate Services division is tasked with supporting the important work of the BCAS and includes Communications, Finance, Human Resources, Information Management/Technology, Labour Relations, Medical Programs, Organizational Health and Safety, and Quality Safety Risk Management and Accreditation.