BC Emergency Health Services (BCEHS) is part of the Provincial Health Services Authority. BCEHS provides provincial ambulance and emergency health services under the Emergency Health Services Act.
In addition to providing emergency health services and ambulance services throughout the province of British Columbia, BCEHS is responsible for the planning and coordination of inter-facility patient transfers that require paramedic care and the community paramedicine program, which provides scheduled care to patients living with chronic health conditions in remote and rural communities.
BCEHS Operations includes Patient Care Delivery, which includes our front line paramedics, as well as Patient Care Communications and Planning, which includes our emergency call-takers and dispatchers as well as staff with Patient Transfer Services. BCEHS has three regional dispatch operations centres in Kamloops, Vancouver and Victoria.
BCEHS is led by both our Chief Operating Officer and our Chief Medical Officer, who both report to the Executive Vice-President, Clinical Service Delivery, PHSA. Supporting daily front line operations are many critical departments, including Clinical and Medical Programs, Learning, Logistics, and Transportation Operations, which includes both ground and air ambulance operations. Additional corporate services include Communications; Administration; Finance; Learning; Human Resources; Information Management/Technology; Quality, Safety, Risk Management and Accreditation; Facilities Management; and Labour Relations.