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Invisible responders: Recognizing the reassuring voices on the other end of a 9-1-1 call

Emergency call takers and dispatchers are the first point of contact for British Columbians who use the 9-1-1 emergency number.
BCEHS dispatcher Jas Khandal
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They answer some of the most difficult 9-1-1 calls with calming and reassuring voices so that B.C. residents can get the help they need.​​

Emergency Service Dispatchers and 9-1-1 Awareness Week is April 4-10  in British Columbia this year. The week is intended to recognize the vital role BC Emergency Health Service (BCEHS) call-takers and dispatchers play in providing inter-facility and emergency medical care to British Columbians when they need it most.  

We sincerely thank all our call-takers and dispatchers for their dedication to their profession and for providing the best possible patient care. They make an incredible difference in the lives of those who are in a time of crisis and need help. Their compassionate care, especially during the toughest calls and situations, is nothing short of heroic. Their commitment during the ongoing COVID-19 pandemic has been no different. We are incredibly grateful for them!

Please join us in thanking our hard-working call-takers and dispatchers for the incredible work they do, 24/7, each and every day. 

Check out these photos of the smiles behind the voices​ of ​our dispatchers and call-takers at BCEHS - left to right from top to bottom: Jimmy Soriano, Louise Gejrot, Emily Perrins, Jas Khandal and Andrew Cu:

Jimmy Soriano, BCEHS dispatcher Louise Gejrot, BCEHS dispatcher

Emily Perrins, BCEHS dispatcher Jas Khandal, BCEHS dispatcher

SOURCE: Invisible responders: Recognizing the reassuring voices on the other end of a 9-1-1 call ( )
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