Thanks

Medical emergencies can happen in the blink of an eye. Here is your chance to thank a paramedic or dispatcher who made a difference in your life, or the life of someone you love.

Please note: This form is not intended for the purposes of submitting a formal complaint. Please see the Compliments & Complaints page for more information.

Thank A Care Team Form

Kathy	2123	Kathy	My elderly Dad, who has Alzheimer's, had another fall yesterday. Malcolm and Randy arrived to and received permission to take him to the room we had booked in the memory care unit after they assessed him. My Dad did not want to go and it was going to be a very difficult move. The transition went well and my Dad is adjusting. HUGE THANKS to Malcolm and Randy.	31/07/2025 5:57:24 PM
Kassidie	2122	Kassidie	I wanted to take the time to thank Tyler and the rest of the paramedics (three others) who responded to a call in West Kelowna on July 25. We had an absolutely incredible experience. So much care, attention and compassion! We were blown away by how fast multiple ambulances arrived at my grandpa’s house. Thank you so much for everything! I hope this message can get passed on!	26/07/2025 5:57:17 AM
Hollinda (Holly)	2121	Hollinda (Holly)	Hello, this is a message of the most sincere gratitude going out to angels, Sarah and Sierra, who attended to my overwhelming angina symptoms on July 23, 2025. I was really scared and in pain. I was reluctant to call an ambulance; I wasn’t sure it was warranted and I minimized my need for help. Both amazing young women took incredible care of me and calmed my fears. Bless you all!	24/07/2025 8:59:35 PM
Pam and Carol	2120	Pam and Carol	We would like to thank the 911 call-taker/dispatcher and the three paramedics Eric, Nancy, and Brendow, who attended to Carol on June 30. All were so caring, helpful, competent and compassionate. We both felt so taken care of, reassured and they definitely brought a calming presence. Thank you so much	20/07/2025 10:06:28 PM
Anonymous	2119	Anonymous	This isn't directed at a single or pair of paramedics, dispatchers, or call takers. It's directed to all of you throughout the province: you all deserve much more recognition than you currently get. Thank you all for your service to this province — from lifts assists all the way to fatal incidents or mass causality incidents. Thank you all!	19/07/2025 5:34:17 AM
Pam	2118	Pam	Audrey was able to keep me calm and engaged in the hallway as her colleagues were working on my friend in her apartment and we talked about her family’s involvement in the field of emergency services, firefighting and admin support. I was thoroughly impressed by her professionalism and training in dealing with a distraught civilian who had to perform CPR on her friend.	18/07/2025 6:30:58 PM
Deborah	2116	Deborah	Shout out to Aidan and Matt for their excellent care Monday morning, July 8 in Victoria. I had fallen outdoors and was in pain (and shock) from what turned out to be a broken pelvis and ribs. I felt like I was in competent caring hands in a very frightening situation.	17/07/2025 9:30:54 PM
Yvonne	2115	Yvonne	Sabrina and Anthony were amazing! I feel very lucky to have been in their ambulance! They definitely know how to make someone feel very well cared for!!!	17/07/2025 5:30:12 AM
Laurie	2114	Laurie	July 11 – Emergency travel from Smithers to VGH. The air and ground crews were so great. It was a great relief not to worry about travel. July 13 – Travel from VGH to Smithers. Seven lovely people assisted me on this trip. They helped ease my stress by laughing at my jokes and did such a great job looking after me. I really appreciated their efforts in finding my misplaced bag. What a team — they were great.	16/07/2025 4:49:14 PM