Patient Experience Framework

At BCEHS, we are committed to providing high-quality care for patients and their families across British Columbia.
We work together to ensure the voices of people who use and care about our services help shape decisions at every level of our organization.

Our commitment to person- and family-centred care means working in partnership with patients, families and health care providers. We do this by fostering collaboration, strengthening relationships and networks, improving clinical practice, and creating a culture that puts people first.
 
Learn more about the BCEHS Patient Experience Framework: https://youtu.be/RcSrtygBw0M.​