Community paramedicine in BC is intended primarily for older patients living with chronic conditions such as heart failure, chronic obstructive pulmonary disease (COPD), hypertension, and diabetes, or those at risk of falls. Patients are referred for Community Paramedicine services by their primary care provider, or other local healthcare team members within the patient’s circle of care.   Service duration is up to 6 months, at which point the need for on-going CP service will be re-evaluated.  If service is clinically required to continue past 6 months, updated paperwork will be required.

Community paramedics also deliver a variety of community services including outreach and awareness activities, health management education sessions, and group wellness and health assessments.

Community paramedics are qualified to administer flu vaccinations and COVID boosters.  Once an immunization service request is received, the community paramedic patient care coordinators will confirm whether it can be completed in the required time period.

Questions about availability or request process

For any questions regarding availability or the request process, please contact the community paramedic patient care coordinators:

• Email: CP.Coordinators@bcehs.ca
  Phone: 604-829-4046 or 1-855-353-5116
  
• Hours: 7:00 a.m. to 6 p.m., 7 days a week​
  

​​To refer a patient or request and outreach service

All patient and community outreach requests should be completed using the online form below.  A centralized coordinator team will work with you to process requests.  

Submit: Community Paramedicine Request Form​

Questions about the referral process

If you have any questions or concerns regarding our referral process, please contact our CP coordinators at 604-829-4046 or 1-855-353-5116​ or ​​CP.Coordinators@bcehs.ca.

See the attached Community Contacts (PDF) for a list of communities offering community paramedicine services.

General questions?
Email CommunityParamedicine@bcehs.ca.

Community Paramedicine offers a suite of virtual health services, including telehealth and Zoom virtual visits; virtual visits with primary care givers facilitated by community paramedics; and remote patient monitoring to support the needs of clients.

​Home Health Monitoring

Home health monitoring (HHM) is a remote patient service to monitor key health indicators. The service aims to improve patients' knowledge of their chronic disease and how to self-manage their health better.

Community paramedics access an online clinical dashboard that allows greater access to tr​ending vitals for early response. This helps them to identify declines in patients' health, and minimizes acute care visits. The web-based, low tech and no-cost kit is available to patients with heart failure (HF), COPD, multi-morbidity (HF/COPD), diabetes, and those needing palliative supportive care. It augments remote patient monitoring services offered by regional health authorities.