ACP Competencies

​To succeed in this role, you need the following skills and abilities:

Self-awareness and self-management

  • Take responsibility for your own performance and well-being
  • Show reliability, honesty, integrity, resilience and confidence
  • Look fir opportunities to learn, grow and build your skills
  • Set goals and take action to achieve them
  • Learn from mistakes and work through challenges
  • Stay calm and manage your emotions when under stress, facing conflict or dealing with difficult situations
  • Communicate your thoughts and feelings clearly and respectfully
  • Be open to honest and direct communication, even in difficult conversations

Thinking skills

  • Break down problems and compare different factors step by step
  • Understand cause and effect (for example, 'if this happens, then that may happen')
  • Make informed decisions using the information you have available

Engagement and awareness of others

  • Adapt your approach to work well with different people and in different situations
  • Build strong working relationships with individuals and teams
  • Value diversity and promote respect and fairness in the workplace
  • Encourage teamwork, knowledge sharing and mutual support
  • Listen actively and support open communication and idea sharing