Governance & Structure

​​​BC Emergency Health Services (BCEHS) is part of the Provincial Health Services Authority. It provides ambulance and emergency health services  across British Columbia under the Emergency Health Services Act.

BCEHS also plans and coordinates patient transfers between facilities when paramedics are needed. In addition, it runs the Community Paramedicine Program. This program provides scheduled care to people with chronic health conditions who live in rural and remote communities.

BCEHS Operations

BCEHS Operations includes:

  • Clinical Operations, which includes care delivered frontline paramedics
  • Emergency call-takers and dispatchers
  • Patient Transfer Services staff

BCEHS operates three regional dispatch centres in Kamloops, Vancouver and Victoria.

BCEHS is led by:

  • The chief operating officer
  • The chief medical officer
  • The chief strategy and systems officer

All three report to the executive vice president of BC Emergency Health Services and chief ambulance officer.

Several key departments suppor daily frontline work, including:

  • Clinical Governance
  • Professional Practice and Medical Oversight
  • Learning
  • Logistics
  • Transportation Operations (ground and air ambulance services)

Additional corporate services include:

  • Communications
  • Administration
  • Finance
  • Human Resources
  • Information Management/Technology
  • Quality, Safety, Risk Management and Accreditation
  • Facilities Management
  • Labour Relations
These teams help ensure that BCEHS runs safely, efficiently and effectively across the province.