EMCT Competencies

Learn about the key skills and abilities you need to become an emergency medical call-taker (EMCT) with BC Emergency Health Services (BCEHS).
  • Use strong problem-solving skills and take a clear, step-by-step approach to decisions
  • Apply critical thinking and sound judgement when making decisions
  • Adapt quickly in a fast-paced, changing environment
  • Manage multiple tasks at once and prioritize what matters most
  • Step into a leadership role when needed
  • Help create and support a positive team environment
  • Work well with others by communicating clearly and building strong relationships with colleagues
  • Handle healthy conflict and respect different points of view
  • Stay emotionally resilient and keep your emotions in perspective