IEMCT Competencies

Learn about the skills you need to become an interfacility emergency medical call-taker (IEMCT) with BC Emergency Health Services (BCEHS).
​To succeed in this role, you need the following skills and abilities:

Communication skills and self-management

  • Communicate clearly in both speaking and writing
  • Work well with others in a professional way
  • Stay calm in a fast-paced environment

Office and computer skills

  • Type at least 50 words per minute
  • Learn to use office equipment
  • Use a variety of computer software programs effectively

Thinking skills

  • Use critical thinking to solve problems and make decisions
  • Organize your work and follow priorities in a clear, logical way